Receptionist
Trailer Park
Hollywood, CAThis was removed by the employer on 4/3/2017 5:20:00 PM PST
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Full Time Job
Overview:
-Maintain company’s concierge services such as coordinating client meetings, gifts and travel arrangements
-Maintain and build relationships with local businesses for discounts and other services
-Handle heavy call volume in a timely, courteous, and accurate manner on a multi-line console
-Maintain solid customer relationships and ensure that each customer/client receives outstanding service without fail
-Maintain reception area in accordance with company standards
-Create weekly company newsletter and update agency extension list
-Be aware of all visitors/guests going in and out of the building
-Stay current with popular local and trendy restaurants for client purposes
-Help plan agency events and division events when needed
-Manage conference room and shared calendars
-Maintain and store agency marketing materials for clients and new employees
-Place catering orders and FedEx/UPS orders when needed
Qualifications
-2-3 years of experience on a fast-paced desk and supporting high level executives
-Must be friendly, courteous, service-oriented, and enjoy working with a variety of people while maintaining professional relationship with clients and employees
-Must possess strong organization skills with the ability to effectively manage multiple, competing priorities while remaining composed and professional
-Experience managing a team, delegating efficiently, and problem-solving
-Be a polished, tactful and energetic representative of the company to visitors
-Proficient computer skills with in-depth knowledge of Microsoft Office
-Professional, energetic, outgoing personality with excellent communication skills (verbal and listening) and strong customer service skills
-Able to change directives in a fast-paced environment while maintaining constant focus on excellent customer service delivery
-Knowledge of local LA and Hollywood area hot spots (restaurants, night clubs, etc.)
-Previous event planning experience helpful