Group Sales Representative
The Walt Disney Company
New York, NYThis was removed by the employer on 9/12/2017 9:58:00 PM PST
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Full Time Job
DISNEY THEATRICAL GROUP (DTG) operates under the direction of Thomas Schumacher and is among the world's most successful commercial theatre enterprises, bringing live entertainment events to a global annual audience of more than 19 million people in more than 50 countries. Under the Disney Theatrical Productions banner, the group produces and licenses Broadway musicals around the world, including Beauty and the Beast, The Lion King, Elton John & Tim Rice's Aida, TARZAN®, Mary Poppins, a co-production with Cameron Mackintosh, The Little Mermaid, Peter and the Starcatcher, and Newsies. Aladdin is its most recent Tony Award-winning Broadway hit. Other successful stage musical ventures have included the Olivier-nominated London hit Shakespeare in Love, stage productions of Disney's High School Musical, Der Glöckner Von Notre Dame in Berlin, and King David in concert. DTP has collaborated with the country's leading regional theatres to develop new stage titles including The Jungle Book and The Hunchback of Notre Dame.
Disney Theatrical Group also delivers live shows globally through its license to Feld Entertainment, producer of Disney on Ice and Disney Live! For over 30 years, Disney on Ice and Disney Live! have brought beloved Disney stories and characters annually to over 12 million guests in nearly 50 countries worldwide, through productions such as Marvel Universe Live! and Frozen, the most well attended and highest grossing Disney on Ice production to date. In addition, DTG licenses musical titles for local, school and community theatre productions through Music Theatre International, including The Lion King Experience, a unique holistic arts education program wherein accredited elementary and middle schools produce condensed, age-appropriate JR. and KIDS adaptations of The Lion King.
Disney Theatrical Group (DTG) is in search of a Group Sales Representative (GSR) for the Disney on Broadway Groups Sales Department. This position reports directly to the Sales Manager, Tourism & Groups.
The Group Sales Representative (GSR) will work with guests to submit group ticket requests and generate leads. This position will represent select accounts and make outbound lead calls. The ideal candidate should possess a positive attitude and requires a strong sales and customer service base.
Responsibilities
• Process group ticket requests for ALADDIN and THE LION KING on Broadway in addition to Theatre Tours and Broadway Workshops.
• Respond to sales inquiries on a daily basis by phone and email, while maintaining positive client relationships.
• This position is in daily contact with the box office for fulfillment of ticket orders.
• Cultivate and develop business opportunities within assigned accounts.
• Establish qualified leads through daily outbound sales calls and initiatives.
• Achieve agreed ticket revenue goals; develop incremental business to sustain continuous growth.
• Maintaining customer records by logging and retaining correct and precise information in Salesforce.com
• Maintain a professional network of contacts to gain new business and drive revenue.
• Generate business leads by attending select conferences.
• This position may be required to work outside standard business hours as needed.
Basic Qualifications
• Must have sales experience (retail, box office, ticketing or phone sales).
• Individuals should have experience in customer service and/or the live entertainment industry.
• Knowledge of the Broadway industry and a passion for the Walt Disney Company.
• All applicants must be highly detail oriented and have superior interpersonal skills.
• The ideal candidate will exhibit superb relationship building and problem solving skills.
• Elevated standard of professional integrity to uphold TWDC core values and execution of this role.
Preferred Qualifications
• Experience with Ticketmaster, STAR and Salesforce is preferred.
Company Overview
This position is with BV Theatrical Group Ltd., an equal opportunity employer
Additional Information:
Keyword: #DisneyCreativeSupport