Applications Engineer
The Branded Entertainment Network
Los Angeles, CAThis was removed by the employer on 1/23/2017 11:19:00 AM PST
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Full Time Job
Application Engineer, Infrastructure
The Branded Entertainment Network connects global brands to consumers through the power of popular entertainment. From the world-leading product integration platform (BEN) to the global leader for rights clearances and representation (Greenlight), to the Branded Entertainment Network helps elevate projects, amplify brands, and captivate audiences. Branded Entertainment Network is owned by Bill Gates.
Position Summary
The Application Engineer serves as the point person for managing all business applications. This includes the current SAP financial system, the Sugar CRM system, Office 365, and other internal applications. The position is also responsible for working with the business on any new or changing systems. The position will also assist with any operations issues. The position will be a liaison with business management to define and develop application solutions to support the business needs of BEN.
The Day-to-Day
• Provide support for SAP, working with Finance and our outsourced support provider
• Provide support for Sugar CRM, working with Finance and Sales
• Helping with reporting and ongoing systems administration of the above two systems
• Potentially assess a new ERP system to replace SAP
• Assess needs related to HRIS and other HR related applications
• Manage projects and mitigate risks to enable on time and on budget delivery of projects.
• Maintain and operate a highly available application infrastructure.
• Assist the Operations Engineer with ''Help Desk'' support for our 4 main offices in order to ensure resolution in a timely manner in order to maintain high customer satisfaction.
• Prepare and update as needed a business continuity and disaster recovery plan for our applications
• Foster an atmosphere of collaboration within the organization, emphasizing teamwork and professional development.
• Continuously look for ways to improve operations processes
Qualifications
• BS in Computer Science, Engineering, or a related technical discipline or equivalent experience required
• Minimum 3-5 years varied experience in operational roles supporting a 100 person company
• Experience with ERPs, CRMs, and HRIS applications
• Strong background in infrastructure automation principles, such as configuration management, scripting
• Proven background in successfully delivering and supporting key business applications and application infrastructure in a fast paced, Agile environment
• Demonstrated experience working with C# and maintaining existing code as well as creating new solutions
• Strong interpersonal skills and ability to work in dynamic environments with highly skilled and motivated technical team members across the organization
• Strong analytical, problem-solving, negotiation and organizational skills with a clear focus under pressure
• Excellent interpersonal skills. Able to work across business lines at senior levels to influence and effect change to achieve common goals.
BEN is an established and stable company with the pace and vibe of a startup. We live in a fast- and dynamically-changing industry environment and pride ourselves on our history of proven success and leadership in the entertainment advertising category. As the advertising and entertainment landscape continues to rapidly shift, we are paving new ground and capitalizing on this change, and are looking for exceptional people to help us realize our vision and goals. We have as our core values Accountability, Passion and Teamwork. We have a results-oriented, customer-centric, fun and highly creative culture. Our employees receive a generous benefits package and enjoy working with and learning from the best and the brightest in this dynamic industry.