Festival Coordinator, Theatre Volunteers Outside Park City
Sundance Film Festival
Park City, UTThis was removed by the employer on 10/11/2016 4:17:00 AM PST
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Full Time Job
Festival Coordinator, Theatre Volunteers Outside Park City (OPC)
Dates worked: 10/26/2016-2/10/2017
Considerations: Extended hours, weekend work, and some holidays will be required leading up to and during the Film Festival. Position will primarily function from Salt Lake City during the Festival and must be able to drive safely in winter road conditions throughout Salt Lake and Park City.
Position Summary: Coordinates recruiting and slotting of outside Park City volunteers (300 people) and functions as these volunteers main point of contact for initial and ongoing communications.
Duties and Responsibilities:
• Recruits, interviews, slots, and schedules outside Park City volunteers.
• Provides ongoing and accurate information to assigned group of volunteers (300 ) and provides timely responses to their inquiries.
• Communicates consistently with theatre operations department regarding their volunteer needs and placement.
• Enters information in volunteer database daily maintaining up-to-date and accurate information.
• Assists associate manager with coordinating the OPC volunteer theatre management teams as directed.
• Plans all food deliveries for OPC volunteers and follows up to ensure they are received.
• Supports volunteer team with general office assistance, database tracking, responding to emails and voice messages, taking messages, filing, etc.
• Creates and provides volunteers with information packets.
• Assists with building trainings and facilitating training sessions.
• Conducts daily OPC venue visits throughout the Festival to check-in with volunteers and provide timely resolution to issues as they arise.
• Communicates expectations on a regular basis with volunteers to ensure an effective and positive volunteer experience.
• Tracks and monitors volunteer hours, including filling no-shows.
• Provides on-call after hour coverage during the Festival to answer volunteer related questions, concerns, or emergencies as necessary.
• Creates volunteer evaluation packets and distributes them to assigned departments or venues.
• Reviews submitted volunteer evaluations with departments and conducts follow-up to compile relevant information as needed.
• Makes updates to department process document, as directed.
• Write a comprehensive wrap report, as directed.
• Other duties as assigned.
Position Requirements:
Employee has legal authorization to work in the United States.
EDUCATION AND EXPERIENCE
• 2 years experience in high volume volunteer or staff recruitment.
• Experience with Shiftboard or another volunteer database preferred.
KNOWLEDGE, SKILLS, AND ABILITIES
• Detail oriented and able to take initiative and work independently.
• Strong project coordination skills, with the ability to maintain multiple projects simultaneously.
• Excellent customer service skills.
• Working knowledge of Excel, FileMaker Pro, Gmail, Google Drive and Calendar.
• Excellent communication and interpersonal skills (written and verbal).
• A professional attitude and demeanor (tact, sensitivity, and diplomacy).
• Ability to think and act quickly under pressure.
• Knowledge of Park City and Salt Lake City preferred.