Intern - Information Technology
Philadelphia Phillies
Philadelphia, PAThis was removed by the employer on 8/14/2017 9:16:00 PM PST
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Full Time Unpaid Internship
Interested applicants should apply no later than August 15th.
Position Requested: Information Technology Intern
Job Class: Organizational Intern
Department: Computer/IT
Reports to: Computer Technician
Internship Goals
• Learn and develop skills in information technology to include networking of computers, troubleshooting of systems malfunctions.
• Develop skills to communicate with IT professionals who specialize in Systems Software, Design, Engineering, and Computer Programming.
• Gain hands on practical experience to the Help Desk roles and responsibilities.
Roles & Responsibilities
• Assist in installation of PC hardware and software.
• Assist in network and hardware troubleshooting, including printing issues.
• Assist in performing preventative maintenance and upgrades on PC’s and laptops.
• Perform special projects as determined by the information systems staff.
• Assist in needs analysis for projects; research potential solutions.
• Assist in updating user and technical documentation.
• Receive user calls to troubleshoot problems for Macintosh and PC computers.
• Learn to troubleshoot system, application and hardware issues
• Use external information to research and resolve issues
• Worth with computer hardware vendor for RMA issues
• Maintain IT related asset records such as laptop, desktop, and printer
Qualifications
• 1-2 years’ experience in Information Technology preferred
• Experience working with Windows 7 and Mac OS in a technical support environment
• Knowledge of recent versions of Microsoft Office (2010, 2013, 2016)
• Knowledge and understanding of basic network design and management is preferred
• Strong client-facing and communication skills
• Ability to lift 50-60 pounds
The Phillies is an Equal Opportunity Employer