Intern - Guest Experience
New York Mets
Flushing, NYThis was removed by the employer on 1/11/2017 2:16:00 PM PST
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Full Time Unpaid Internship
Summary:
The internship program is designed for applicants who are interested in pursuing a career in professional sports, specifically in Guest Services.
Responsibilities:
Interns will assist with all responsibilities of the Guest Experience Department. This includes but is not limited to: administrative support to the department’s Customer Relationship Management and Event Staff Recognition programs, project-based support for all department staff members and real-time support to the Guest Experience event staff.
Interns will frequently assist with and eventually lead tours of the ballpark for VIP guests, along with escorting guests to various locations for pre- and in-game hospitality experiences.
Internship Eligibility:
• Must be graduating this December/January or a recent graduate of a College/University.
• Must provide own transportation to/from work.
Program Length/Schedule:
• The approximate dates of this internship are from the first week of March through end of the season (including potential post-season games).
• Internship is paid.
• Interns must be fully available for the duration of the internship.
• Work location will be at Citi Field, Flushing, NY 11368.
• Interns will work approximately 35-40 hours per week when the team is on the road and approximately 40-60 hours per week when team is home.
• Please note game day responsibilities include nights and weekends.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Are you available to work entire term of internship (March 3rd through end of post-season?)
2. Do you have adequate transportation to and from Citi Field?
3. Are you available to work 35 hours per week and nights/weekends, as needed?
4. Please describe a time when you helped resolve a difficult customer issue. What was the issue, and how did you handle the situation?
5. Explain the type of work you currently do, and the types of interaction you have with others.