Account Executive, Group Services
New York Mets
Flushing, NYThis was removed by the employer on 9/14/2017 9:16:00 PM PST
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Full Time Job
JOB SUMMARY:
Group Services Account Executives will be responsible for the developing relationships with all of our group and hospitality accounts and growing these accounts year-over-year. AE’s will be tasked with overseeing a large book of business and maximizing opportunities with all group accounts. Also, AE’s will be responsible for new business development initiatives and will have ability to sell a full menu of Mets ticket offerings (seasons, suites and groups).
ACCOUNTABILITIES:
• Responsible for, but not limited to, upselling, cross-selling and retaining group sales book of business.
• Ensuring all group leaders are well communicated to in regards to their group event, and are fully aware of all details pertaining to the group package purchased.
• Learning more about group and identifying ways to grow the account base each year.
• Utilize Fan Experience Packages to enhance group experiences and help strengthen relationships with group leaders.
• Continually follow up pre and post event to ensure group leader’s event was well executed and group had excellent experience at Citi Field.
• Meet and exceed established weekly, monthly and annual sales goals.
• Aggressively build new relationships by self-prospecting and cold calling.
• Generate out of office as well as in Citi Field “face-to-face” meetings to create new opportunities with current group accounts as well as prospects in the following categories: top area businesses, schools, churches, youth baseball organizations, etc.
• Continually create and implement unique sales strategies, ideas and programs as a means of producing new business opportunities.
• Game day activities include visiting all group accounts and assisting with any sales related responsibilities (such as our Fan Experience Packages).
• Contribute positively to the sales team culture by developing mutually beneficial working relationships with all team members.
• Participate and contribute to daily or weekly sales team meetings and game-day duties.?
REQUIREMENTS
• Successful sales experience regardless of previous industry.
• Four-year college degree.
• Strong organizational and time-management skills.
• Excellent oral and written communication, customer service and problem solving skills.
• Ability to function in fast-paced environment, handle multiple projects and adhere to deadlines.
• Proficient computer skills including experience with Microsoft Office products (Word, Excel and Outlook) as well as the ability to learn and master new software programs including the Mets CRM and ticketing systems (Microsoft CRM and Tickets.com ProVenue).
• Ability to navigate the ballpark in order to visit clients during home games and escort potential customers on seat tours, showing various seating options and facilities on both gamedays and non-gamedays.
• Availability to work flexible hours including nights, weekends and holidays.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. What qualifications do you have that you believe will make you successful in this position?
2. What excites you about this position?
3. What are your salary expectations for this position (range)?