Content Delivery Coordinator

Full Time Job
Headquartered in Franklin, Tennessee, Naxos of America is the leading independent classical music distributor in the U.S. and Canada. Specializing in state-of-the-art distribution and marketing and promotion, Naxos of America distributes nearly 65,000 SKUs to traditional brick and mortar retail, as well as offering a comprehensive suite of services tailored to consumer direct fulfillment. Naxos of America is also one of the world's largest digital distributors of independent classical music and video, supplying a catalog of over 1.6 million tracks and 65,000 album discs to hundreds of digital platforms and mobile outlets across the globe. Naxos of America offers marketing, publicity, physical and digital e-commerce services, licensing opportunities, streaming services, sales support and customer service for all new releases and active catalog titles of Naxos Records and nearly 700 distributed labels.

JOB DESCRIPTION
The Content Delivery Coordinator supports the Content Services team with all production matters related to the ingestion and launch of new catalogs, as well as with all collateral materials that the department produces, and the processes that support them. The appropriate candidate must be proactive, flexible and adaptive in a rapidly changing environment, with the ability to quickly adjust with a can-do attitude. Knowledge of classical music is desired but not a must for this position.

RESPONSIBLITIES
• Gather, manipulate and process assets for digital new releases
• Help manage the maintenance and delivery of digital music catalog to digital retailers worldwide
• Assist the team in QA'ing possible audio and metadata discrepancies and help solve problems
• Be able to anticipate needs and deliver timely, relevant solutions and actions
• Be able to handle a high volume of daily communication via email and IM with a large and diverse group of domestic and international contacts
• Be capable of multi-tasking across departments, activities, and projects
• Be able to develop a healthy rapport with all levels of employees and clients
• Be able to handle sensitive and critical information

REQUIREMENTS
• Must be proficient/advanced in EXCEL (especially VLOOKUP and various other functions
• Proficiency with Arcobat, InCopy, FTP/SFTP client programs is a plus
• Professional verbal and written communication skills
• Independent and self-directed attitude
• Decisive and able to work well under pressure
• Ability to see a project to completion