Training Manager - Sales
NBCUniversal
Orlando, FLThis was removed by the employer on 10/24/2014 12:41:00 PM PST
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Full Time Job
Serves as the Learning & Development sales training expert providing impactful learning experiences and resources to build individual, team and leadership competence and confidence for the Sales Management function as well as other sales-based teams. Is a strategic partner who assists in identifying barriers/root causes to sales performance and provides, recommends and executes targeted business solutions. MAJOR RESPONSIBILITIES:
• Using UO and sales metrics and measures, applies a systematic process for discovering and analyzing performance gaps and designs, develops and delivers learning solutions to close those gaps. Measures and monitors improvement and communicates the results with client. Designs and delivers plans to drive and support adoption of consistent sales processes and initiatives across the sales organization.
• Determines sales training needs through observation, analysis and senior management consultation to develop a comprehensive and consistent sales training program that aligns with UO value proposition. Identifies approach and techniques designed to maximize training effectiveness and learning transfer as well as increased speed to competence.
• Prepares new sales representatives by conducting orientation to the sales process; develop individual coaching plans and resources.
• Ensures training materials are updated, relevant and support current Standard Operating Procedures. Incorporates measurement and assessment tools to support all training.
• Partners and supports client with special events and inititatives
Supports client group in maintaining all regulatory compliance training requirements.
• Understand and actively participate in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
QUALIFICATIONS/REQUIREMENTS
QUALIFICATIONS:
• LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• MATHEMATICAL SKILLS: Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
• REASONING ABILITY: Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to deal with problems involving several concrete variables in standardized situations.
• OTHER SKILLS AND ABILITIES: Tact/diplomacy/consultative skills required. Leadership/staff development skills required. Ability to work with all levels of leaders from the organization required. Ability to measure performance improvement required.
• Experience developing training strategies
• Leadership and Team Building capabilities
• Exceptional facilitation and organizational skills
• Ability to influence others without authority
• Excellent in presentation, facilitation, communication and negotiation
EDUCATION: Bachelor's degree from a four-year college or university in Business, Education, Instructional Design or related field required.
EXPERIENCE: 3-5 years' experience in training required; or equivalent combination of education and experience. Experience required in Sales training. Experience providing adult education programs in a corporate environment; or equivalent combination of education and experience preferred.
Your talent, skills and experience will be rewarded with a competitive compensation package.
We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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