Coordinator, Learning & Development
NBCUniversal
Universal City, CAThis was removed by the employer on 10/3/2014 9:42:00 PM PST
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Full Time Job
The Learning & Development Coordinator supports the Learning & Organizational Development team by managing training logistics for hourly, lead and professional development. The coordinator works closely with Training Managers and Specialists to ensure all training collateral, equipment and facilities are prepared in advance of training events. The coordinator also manages processes following completion of training such as invoicing, tracking of training events, and any other follow up required. The coordinator also supports the Internal Communications function to monitor communication tools, assist with creation of content, distributes Shift Meeting talking points and other communication projects as assigned.
ESSENTIAL RESPONSIBILITIES
•Works closely with Training Managers, Specialists and Operational Staffing to schedule new hire training sessions that meet the needs of the business.
•Schedules all classroom training and manages Training Room bookings to meet operational and professional training needs. Acts as Training Room coordinator for training room requests coming from outside the L & D team
•Maintains office supplies, training room supplies and equipment to ensure all are in working order to meet departmental needs.
•Prepares printed training materials and supplies for all training sessions (new hire, lead and professional) to assist with delivery of training.
•Is responsible for tracking hourly new hire employee progress through the onboarding process including preparing training memos, tracking completion of training, collection of all documentation from trainers/new hires. Ensures documentation is properly maintained and recorded in appropriate systems (LSO, GenSuite, New Hire Database, electronic files, etc.)
•Prepare food service vouchers for department training
•Coordinates new hire fitting sessions with Wardrobe
•Manages hourly training attendance and TK sign-in sheets and approvals to ensure employees are paid properly while in training
•Manages Training hotline and follows up with employees to ensure they have the information necessary. Follows up on all new hire training NCNS and closes the loop with staffing to either reschedule or close out employees
•Books Lead training sessions based on direction of training managers/specialists. Books rooms, creates courses in GenSuite, and manages manager communication of courses. Reviews employee registration and monitors whether employee has attended course in the past.
•Manages trainer position postings and works with HR team to review eligibility and schedule interviews.
•Verifies and updates new employee profiles to ensure new employees are badged and have proper access to USH based on position
•Manages invoice processing and reconciliation for external expenses such as facilitator fees, purchased training materials and offsites.
•Manages tracking of FOH hourly compliance training to ensure operational management is delivering appropriate compliance refresher training and that training completion is properly recorded and maintained
•Assists Communications Manager with auditing and updating of Park Communication Boards, Digital Screens and myUSH SharePoint site
•Manages the distribution of company-wide messaging for Daily Shift Meetings under the direction of the Communications Manager.
•Assists with creation of flyers, writing content for employee communications as needed
•Participates in special projects as identified by Supervisor.
•Perform other duties as assigned
QUALIFICATIONS/REQUIREMENTS
•High School Diploma/GED Required. Bachelor's degree preferred; Resources, Business, Communication or related field preferred