HR Operations Analyst
NBCUniversal
Englewood Cliffs, NJThis was removed by the employer on 6/9/2017 10:41:00 PM PST
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Full Time Job
Responsibilities Role Summary
The HR Operations Analyst is responsible for assisting the HR Operations team with supporting and enhancing HR processes and systems for all employees. This position will report to the SAP Security Manager and is part of a broader team in HR Operations that is responsible for all aspects of supporting and maintaining the SAP Human Capital Management (HCM) system in addition to other systems supported by the HR Operations team. This position serves as a point-of-contact for assigned functional areas and assists subject matter experts with ensuring data integrity, maintaining proper system access, testing system changes, developing reports and analyzing data flows for process improvement opportunities. This position will support all NBCU businesses using both on premise and cloud based HR solutions. This position will be based in Englewood Cliffs, NJ.
Responsibilities
System Maintenance
• Assist in the review, testing and implementation of HR System upgrades and patches
• Serves as liaison between functional areas to resolve system and process issues
• Collaborates with functional and technical teams to coordinate upgrades or fixes
• Ensures data security and standards are adhered to and ensures local compliance
• Documents processes and results
Production Support
• Ability to meet Tier 2 Service Level Agreements (SLAs) for any escalated HR System related issues from the Tier 1 team
• Provides functional support for HR System, includes researching and resolving system issues via root cause analysis, unexpected results or process flaws, performing scheduled activities, recommending solutions or alternate methods to meet requirements
• Develops and maintains a variety of security audit reports or queries utilizing applicable reporting tools
• Maintains security related configuration and end users authorizations
Projects/Process Improvements
• Recommends and/or supports process improvements and policy/program changes
• Actively search, creatively design and implement effective solutions and platforms that can be used to enhance the user experience and performance of HR System
• Serves as a key liaison with 3rd parties and other stakeholders on projects aimed at improving HR performance and efficiency, including but not limited to large-scale deployments
• Use project management skills in managing projects - May provide overall project management for a given HR initiative
Training
• Develops user procedures, guidelines and documentation
• Trains new HR system users on new processes/functionality Qualifications/Requirements Qualifications
• Bachelor's degree in Business, Technology or equivalent relevant work experience
• Minimum of 2 to 3 years of HRIS related experience
• Intermediate to advanced expertise with Microsoft Office Suite (Word, Excel, PowerPoint, Visio)
Eligibility Requirements
• Interested candidate must submit a resume/CV through the link below to be considered
• Must be willing to work in Englewood Cliffs, NJ
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older Desired Characteristics Desired Characteristics
• Experience with SAP Human Capital Management (HCM) modules and/or SAP SuccessFactors talent modules
• Strong interpersonal skills and team skills, ability to communicate well with individuals, and in group settings, ability to communicate with diverse population and people from various backgrounds in a consultative manner
• Strong written and verbal communication, ability to make presentations to various groups
• Strong ability to prepare complex reports and analytics for senior leaders, auditors
• Strong analytical, critical evaluation and problem solving skills
• Strong decision making skills and ability to use professional judgment
• Strong attention to detail and ability to meet deadlines
• Demonstrates flexibility and adaptability in performing work duties
• Highly organized and ability to balance multiple assignments of competing priorities while managing to meet forecasted target dates
• Strong business analysis and requirements gathering skills
• Strong project management skills
• Strategic thinker who can connect the dots and ask the right questions