Coordinator, Employee Relations
NBC Universal
Orlando, FLThis was removed by the employer on 8/31/2016 10:41:00 AM PST
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Full Time Job
Responsibilities SUMMARY: Plans and executes Team Member Services events. Administers service recognition and anniversary programs. Supports the daily administration of departmental activities regarding core HR functions. Serves as the first contact point for team members in issue identification and referral.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Plans and executes company-wide Team Member events. Serves as the project coordinator for these events by developing overall plan, timelines, marketing and communication plans. Partners with internal departments and external partners/vendors during planning and throughout execution.
• Responsible for the administration of Team Member Services activities to include Team Member perks and savings programs, service anniversary and recognition programs, and updates internal communication boards.
Provides general information to Team Members regarding policy interpretation, EAP concerns, Benefit, Payroll, Records inquiries and staffing needs. Refers team members to ER management or acts as a liaison with core HR partners as appropriate. Maintains communication with Team Members seeking HR guidance.
• Provides support to area Representatives, Supervisors and Managers by maintaining information specific to an area of Human Resources to track consistency and compliance with company standards; Generates and distributes reports such as, No Pay reports, Average Hours, Minors and weekly ER activity.
• Generates and distributes HR system reports for all operations management clients as requested.
• Completes Personnel Payroll Action (PPA) forms and Position Management Action/Addition forms. Ensures staffing requisitions, team member evaluations, team member counseling, and/or area related forms are completed accurately and distributed in a timely manner. Maintains field ER Files as applicable.
• Supports other HR-related functions to include distribution of Team Member Wardrobe, maintaining employment files, and support of HR reception area.
• Understands and actively participates in Environmental, Health & Safety responsibilities by following established WnW policy, procedures, training and team member involvement activities.
• Performs other duties as assigned.
SCOPE: Coordinate Team Member events, programs and activities. Maintain communication boards. Support front desk as required. Qualifications/Requirements QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
• Microsoft Office, Customer Rep Experience, Spreadsheet, Word Processing, Electronic Mail, Excel. Experience with Publisher is a plus.
• Strong guest relations skills, ability to handle multiple priorities, manage confidential information while displaying a high degree of tact; effective problem solving and communication skills required.
Consistent attendance is a job requirement.
EDUCATION:
• High school degree or GED is required. Associate's degree (AA) is preferred.
• Bachelor's degree is preferred.
EXPERIENCE:
• 1-3 year experience; or equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
• Valid Florida Driver's License
PHYSICAL DEMANDS:
While performing the duties of this job, the individual is required to:
• Regularly (2/3 of the time or more) talk; hear audible alarms, voice commands with background noise; use hands and fingers to grip, pinch, handle or feel objects, tools or controls.
• Frequently (1/3 to 2/3 of the time) stand for prolonged periods; walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); sit for prolonged periods; balance; reach, pull, push with hands and arms below head.
• Occasionally (1/3 of the time or less) climb stairs/ladders; stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above head; repeat motions more than twice per minute; lift up to 25 pounds with control; push up to 50 pounds with control; use close vision with or without corrective lens. (clear vision at 20 inches or less); use distance vision with or without corrective lens. (clear vision at 20 feet or more); use color vision (ability to identify and distinguish colors); use peripheral Vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point); use depth perception (vision, ability to judge distances and spatial relationships); maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure).
WORK ENVIRONMENT:
While performing the duties of this job, the individual is required to:
• Occasionally (1/3 of the time or less) work in outdoor weather conditions to include direct sunlight, heat or cold; use a motorized company vehicle or a leased or personal vehicle for company business; be exposed to loud noise levels (noise when raised conversation is needed).
(Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)
Your talent, skills and experience will be rewarded with a competitive compensation package.
We regret, due to the volume of responses, only applicants of interest will be contacted. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means.
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