Hospitality Team Member
Los Angeles Dodgers
Los Angeles, CAThis was removed by the employer on 1/23/2017 9:17:00 PM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Assistant and Entry Level Category
Browse the Sports Category
Search for Hospitality Team Member jobs in Los Angeles-CA
Search all Hospitality Team Member postings
Full Time Job
Title: Premium Hospitality Team Member
Department: Suite Sales
Status: Part Time Seasonal
Reports to: Manager, Premium Services
Posting Date: January 13, 2017
Deadline: January 23, 2017
Job Functions:
• Responsible for assisting Club Suites, Dugout Club, and Baseline Club clients in game-day operational and customer service objectives
• Assist with pre-game amenities, Premium Service touchpoint program, will call and ticket issues
• Act as a liaison between Premium clients, Levy Restaurants, Stadium Operations, Ticket Operations and Fan Services
• Attend various Premium and other stadium events throughout the season to help with set up and event operations outside of scheduled games
• Perform related duties as assigned
Game Day Responsibilities:
• Ensure suites and clubs are clean and in good repair for games prior to gates opening
• Communicate any repairs to housekeeping and stadium operations
• Assist with Premium touchpoint program including the arrival of clients for batting practice, Kids Take the Field program, and in-seat gift delivery
• Greet clients at the entrances to premium clubs, check tickets and operate hand held scanners
• Work with ticket office and premium staff to resolve ticket issues while maintaining a calm and professional demeanor with clients
• Serve as host for suite clients and guests, checking in before and throughout the game to ensure a positive experience
• Maintain business center, handling inbound calls from Premium clients and staff, creating a log of requests, issues, and needed repairs
• Work with Security to clear suites and clubs post-game
Basic Requirements/Qualifications:
• College degree preferred, but not required
• Customer Service experience, Client Services, Hotel Concierge, and/or Guest Relations experience preferred
• Ability to work 95% of all home games for the 2017 Season (April-September) and postseason games (October)
• Possess knowledge of the Los Angeles Dodgers organization, including the team’s standings and schedule, and Dodger Stadium’s seating areas
• Excellent interpersonal skills, enthusiasm, and the ability to conduct all interactions in an extremely positive and professional manner
• Demonstrate excellent written and oral communication skills
• Proficient in Microsoft Office
• Ability to work a varied schedule including evenings, weekends and holidays
• Work hours can range from 6-10 hours per game day, with homestands ranging from 3-10 games in a row for a total of 82 home games during the 2017 season
• Candidate must be available for weekday training March 20-22nd
All offers of employment are contingent upon the satisfactory completion of a background screening.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. None
Closing Date: 2017-01-24