Associate, Information Technology
Los Angeles Dodgers
Los Angeles, CAThis was removed by the employer on 4/27/2017 9:16:00 PM PST
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Full Time Job
Title: Associate, Information Technology
Department: Information Technology
Status: Part Time
Reports to: Technology Operations Manager
Posting Date: April 17, 2017
Deadline: April 27, 2017
The Associate, Information Technology will assist the department with a wide range of projects related to providing technical support to computer users, install, configure and troubleshoot computer hardware, software applications and peripherals. In this position, the ideal candidate will learn how to apply skills acquired in school and apply them in a professional setting.
Job Functions:
• Respond to requests for technical assistance in person, via phone, via email and via remote support tools
• Install, configure and maintain computer hardware, software and peripherals
• Diagnose and resolve issues with computer hardware, software and peripherals
• Printer, Copier and Fax installation, configuration and maintenance
• Follow standard Help Desk procedures
• Record detailed incident descriptions in the call tracking system
• Create and update documentation
• Perform other related duties as assigned
Basic Requirements/Qualifications:
• High School Diploma/GED or equivalent
• Current enrollment in an advance degree program studying Computer Science or a closely related field
• Must be a team player and have excellent customer support skill
• Knowledge of Windows operating system and Microsoft Office Products
• Understanding of MAC OS and Apple hardware
• Experience with mobile applications/products including: Blackberry, iPhone, iPad, and Android platforms
• Possess analytical and problem solving skills
• Possess strong written and verbal communication skills
• Must be able to create clear and detailed technical documentation
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Basic network troubleshooting skills a plus
• Ability to provide careful attention to detail is critical
Time Commitment
• 15-24 hours per week which may include weekends and holidays
• Available May through August
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Are you currently enrolled in school?