Seasonal Inside Sales Representative
Los Angeles Angels
Anaheim, CAThis was removed by the employer on 9/11/2017 9:16:00 PM PST
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Full Time Job
Reporting to the Inside Sales Manager, the Inside Sales Representative will play a fundamental role in achieving our ambitious client acquisition and revenue growth objectives. Inside Sales Reps must be comfortable making and receiving dozens of calls per day, working with assigned Account Executives, generating interest, qualifying prospects and closing sales. Compensation is largely based on sales performance through hourly rate, commission and bonuses. Please note that this is a temporary assignment working full-time hours per week.
Responsibilities:
• Source new sales opportunities through inbound lead follow-up and outbound calls and emails to sell season seats, mini-plans, group events, luxury suite rentals, individual tickets, and spring training packages.
• Understand customer needs and requirements to assist with selling products and upgrading packages.
• Provide quality customer service for all clients.
• Route qualified opportunities to the appropriate account executives for further development and closure.
• Close sales and achieve monthly quotas.
• Research accounts, identify key players and generate interest.
• Team with Account Executives to build pipeline and close deals.
• Responds to general questions about ticket availability and pricing, game times and dates, stadium policies and procedures, etc.
• Transacts and fulfills guest ticketing requests by suggestive selling the best ticket product for their individual needs
• Processes payments of single game ticket orders and liaises with the Ticketing Office as needed
• Works from and maintains database of active and previous ticket buyers
• Identifies prospective buyers to elevates up sell opportunities for ticket package sales
Requirements:
• High School Diploma with 2-4 years sales or customer service experience (retail, direct, corporate); advanced degree (Bachelor or Associates) is preferred.
• Outbound calling skills and sports marketing are preferred
• Strong phone presence comfort making/closing sales transaction via phone
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Must be technologically literate and able to use/learn a variety of computer programs including Word, Excel, Outlook, Pro Venue and Sales Force.
• Must have strong organizational skills with attention to detail and ability to follow through
• Possess ability to demonstrate exceptional guest service skills over the phone and in-person
• Ability to multi-task, prioritize, and manage time effectively
Due to the seasonal/temporary nature of this position, benefits are not provided.
Angels Baseball is an equal opportunity employer.
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Do you have knowledge of the Greater Los Angeles and Orange County Markets and possible leads?
2. Do you have previous sales, telemarketing or customer service experience?
3. Are you available to work non-traditional hours, including nights, weekends and holidays?