Client Services Assistant
Light Iron
Los Angeles, CAThis was removed by the employer on 3/15/2016 8:50:00 AM PST
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Part Time Job
The ideal candidate is a self-motivated individual who can work well in a team, interface with clients and prospective clients, anticipate their needs, resolve their problems, and follow through to provide exceptional service. The position also involves frequent communication with Light Iron's staff and clients, so a good candidate will have an approachable and friendly demeanor. Finally, the ideal candidate must be committed to quality and have a passion for creating a creative and warm environment. The hours for this position are 4pm-8pm, Monday through Friday.
Key Responsibilities:
• Greet clients and attend to their needs before and during sessions
• Manage early afternoon and evening screenings as needed
• Tend to the kitchen and other common areas throughout the evening
• Assist daytime Client Services Coordinator in supply inventory and ordering
• Provide dinner menus and take the necessary steps to obtain dinner for each client
Skills/Experience Required:
• Dynamic team player. Self-motivated, enthusiastic and able to work on own initiative to meet client and company goals
• Commitment to delivering service with a high degree of accountability and professionalism
• Outstanding customer service orientation and willing to go the extra mile for both internal and external customers. Exhibits initiative and is proactive on all client related issues
• Possesses a sense of urgency
• Communicates well with clients and internal departments to ensure all clients have an outstanding experience with Light Iron. Able to communicate difficult messages to clients while maintaining positive relationships
• Well-organized self-starter with strong follow-through skills and attention to detail
• Able to work and maintain effectiveness under pressure, within tight deadlines and changing priorities
• Strong computer skills
• Food handling, bar tending, or barista experience a plus
• Must be available to work weekends on occasion
• 1-2 years experience a plus
This position requires occasional lifting and moving of light to medium-weighted objects (10-50 pounds).
We offer competitive pay and a benefits program including: medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Light Iron Digital, LLC is an Equal Opportunity Employer.