Intern - Ticket Operations
Kansas City Royals
Kansas City, MOThis was removed by the employer on 1/6/2017 9:18:00 PM PST
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Full Time Unpaid Internship
The Ticket Operations Intern will assist the Ticket Office staff with their daily operations. Reporting to the Ticket Operations Manager, the Intern is responsible for providing superior customer service to fans at the box office, providing support for the Sales and Services departments, and assisting with various initiatives. Other duties will be assigned as necessary.
Responsibilities:
• Process and distribute season, group, single game, and internal ticket orders
• Assist in game day ticket operations, including customer service support, will call and walk-up ticket sales
• Assist in maintaining the ticketing system and related networks
• Provide operations support to the Ticket Sales and Ticket Services departments
• Assist in managing all customer account maintenance
• Maintain and update operation manuals and sales reports
• Implement new ideas to improve the day to day work flow of the Ticket Operations department
Qualifications:
• Currently enrolled as an undergraduate or graduate student of an accredited college or university or have graduated from an accredited college or university
• Proficient in Microsoft Office (Word, Excel,etc)
• Strong written and oral communication, prioritization, and organizational skills
• Provide outstanding customer service while working in a fast-paced, unpredictable environment
• Ability to work flexible hours including evenings, weekends, and holidays
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Are you able to work flexible hours including evenings, weekends, and holidays?
2. Are you proficient in Microsoft Office? (Word, Excel, etc.)
3. Do you live in the Kansas City Metro Area?
4. Are you able to work January-October?
5. Do you have a degree or are you working towards one?