Intern - Ticket Analytics
Kansas City Royals
Kansas City, MOThis was removed by the employer on 2/6/2017 3:17:00 PM PST
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Full Time Unpaid Internship
This is a seasonal position in the ticket sales and service department designed to help drive revenue. The Ticket Analytics Intern will assist with the management of CRM, process evaluation of CRM data and production of CRM reporting in support of revenue generating activities. This may include but will not be limited to assisting users, managing data integrity, and reporting to management. Predictive analytic studies will be done to study the prioritization of sales and service campaign efforts. The role also assists with analytic studies related to ticket price structures, consumer price elasticity and data driven pricing recommendations to increase overall ticket revenue. Business Intelligence dashboards hitting various databases will be built and maintained to provide real time data solutions for the Ticket Sales Department and other Departments upon request.
ACCOUNTABILITIES:
• Assist in day to day activities relating to the CRM (Microsoft Dynamics 2011) system
• Help teach, implement, and enforce the CRM policy in the ticket sales department
• Collect and review data related to ticket sales to ensure quality and drive ticket sales
• Develop methods of lead generation and qualifying of potential season ticket holders and group leaders
• Further efforts of studying consumer price elasticity
• Further Business Intelligence solutions for various departments
• Other duties as assigned
REQUIREMENTS:
• Strong background in Microsoft Excel
• Excellent written and oral communication skills
• Demonstrated ability to exercise sound decision-making skills
• Ability to multi-task and meet strict deadlines in a fast-paced environment
• Professional demeanor, organized and detail oriented
• Demonstrated knowledge of and interest in the landscape of sports marketing
• Bachelor’s degree in statistics, applied mathematics, economics, computer science or related field is a plus
• Experience with SQL and/or R is a plus
EOE
Note:
When you apply for this job online, you will be required to answer the following questions:
1. Do you have a bachelors degree in statistics, applied mathematics, economics, computer science, or a related field?
2. Do you have a strong background in Microsoft Excel?
3. Do you have experience with SQL and/or R?