EntertainmentCareers.Net
Client Services Account Representative
Inception Digital Services
Agoura Hills, CA
Uh oh, this posting was removed on 9/15/2014 6:06:00 AM PST
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Post Production Category
Search for Client Services Account Representative jobs in Agoura Hills-CA
About Us: Inception Digital Services is a digital video encoding and services company whose clients include video content owners, distributors and studios throughout the world. We encode and deliver to numerous online, TV and mobile platforms. Inception has grown substantially in the past 3 years and is looking to bring on more positive and outgoing staff.
Position Summary: As a Client Services Account Representative you will be assigned specific accounts and be responsible for all communication, project management and work flow necessary to complete the jobs requested by the client. You will be working closely with all departments in order to maintain a smooth transition for each project. You will keep track of all assets for each project and request anything missing from the client.
Job Responsibilities:
-Maintain a current and accurate understanding of all work-in-progress for each account.
-Maintain an awareness and ability to engage in a dialogue regarding all services Inception provides.
-Maintain a positive customer relationship through timely proactive and reactive communication with the goal being the highest levels of customer satisfaction.
-Enter and build Work Orders as required and coordinate with Client Services and Production teams.
-Ensure all projects are finished by their assigned due dates.
Qualifications:
-Client services experience required
-Knowledge of Digital production
-Strong computer skills
-Good communication skills, both written and verbal
-Experience with Xytech a plus
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Post Production Category
Search for Client Services Account Representative jobs in Agoura Hills-CA
About Us: Inception Digital Services is a digital video encoding and services company whose clients include video content owners, distributors and studios throughout the world. We encode and deliver to numerous online, TV and mobile platforms. Inception has grown substantially in the past 3 years and is looking to bring on more positive and outgoing staff.
Position Summary: As a Client Services Account Representative you will be assigned specific accounts and be responsible for all communication, project management and work flow necessary to complete the jobs requested by the client. You will be working closely with all departments in order to maintain a smooth transition for each project. You will keep track of all assets for each project and request anything missing from the client.
Job Responsibilities:
-Maintain a current and accurate understanding of all work-in-progress for each account.
-Maintain an awareness and ability to engage in a dialogue regarding all services Inception provides.
-Maintain a positive customer relationship through timely proactive and reactive communication with the goal being the highest levels of customer satisfaction.
-Enter and build Work Orders as required and coordinate with Client Services and Production teams.
-Ensure all projects are finished by their assigned due dates.
Qualifications:
-Client services experience required
-Knowledge of Digital production
-Strong computer skills
-Good communication skills, both written and verbal
-Experience with Xytech a plus
Per your acceptance of our Terms of Use, if you aggregate, display, copy, duplicate, reproduce, or otherwise exploit for any purpose any Content (except for your own Content) in violation of these Terms without EntertainmentCareers.Net's express written permission, you agree to pay EntertainmentCareers.Net three thousand dollars ($3,000) for each day on which you engage in such conduct.#7/16/2014 1:36:48 PM