Senior Coordinator, Ad Operations
Fox
Los Angeles, CAThis was removed by the employer on 11/24/2014 4:04:00 PM PST
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Full Time Job
The Senior Coordinator, Ad Ops is responsible for implementing, maintaining, and enhancing dynamically served advertising campaigns through the use of several technologies. This position involves customer support interaction, campaign trafficking and reporting. Will be a key resource within the operations group and will work cross-functionally with several departments including, Ad Tech Solutions, sales and the business units. Also responsible for weekly QA and monitoring of live Fox Sports events confirming requirements for advertising campaigns and viewer experiences are met. This position will be tasked with meeting overall department objectives via the team's output.
Responsibilities
• Follow best practices and procedures on ad trafficking. Provide basic analysis and insight on campaign delivery and management.
• Uphold company contracts for deliverable units with advertisers with the end result of realizing full revenue. Track, measure, and analyze the performance of assigned campaigns. This includes updating and maintaining client campaign reports on a weekly and monthly basis.
• Cultivate positive business relationships with clients and sales, by regular contact regarding campaign optimization and being available for any campaign performance questions and other issues as needed.
• Direct communication with client on any and all elements related to creative specifications and submission. Maintain customer relationship through these interactions and when troubleshooting any ad creative issues that affect tracking, implementation, or reporting and working with sales, clients and internal ad technology teams to resolve these issues.
• Regularly monitor and reconcile campaigns across delivery, financial and third party ad serving systems. Use advertising delivery applications to manage and administer all creative and tracking assets.
Qualifications:
• User of digital platforms. High interest in client customer service and internet media business.
• Excellent client service, organizational abilities, and verbal and written communication skills with both internal colleagues and external clients.
• Strong analytical skills, attention to detail and a positive attitude.
• Proficient in Outlook, MS Excel, Power Point & Word.
• Career minded professional with a can-do attitude.
• Extremely proactive and highly organized, with the ability to manage multiple tasks simultaneously.
• Ability to work independently, multi-task and thrive in a fast-paced environment.
• Enjoy working in a collaborative team environment, sharing knowledge across the company.
Division Description
The Fox Networks Engineering and Operations Group (NE&O) is the group that is singularly responsible for the receipt, uplink, delivery and distribution of all networks wholly or partially owned by FOX, Inc. NE&O is a 24/7 mission critical operation which supports business units in seven distinct locations – three (3) in Los Angeles, California (Pico, Playa del Rey and 1440 Sepulveda); one (1) in The Woodlands, TX; one (1) in San Francisco, CA; one in Charlotte, NC; and one (1) in New York, NY. Overall, NE&O has over 1000 full-time equivalent employees. Candidates who seek employment with NE&O must be available to work 24/7.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.