Technology & Operations Analyst II
ESPN
Bristol, CTThis was removed by the employer on 6/6/2017 5:09:00 PM PST
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Full Time Job
The Video and Audio Platform Technology group is seeking an Analyst II to join our team. As an Analyst II, you will work in a ''hands on'' capacity in our fast-paced live and on-demand streaming operation. Your role will include coordination and communication all aspects of the acquisition, contribution, and distribution of live events on WatchESPN/ESPN3 and its International versions across mobile apps, web browsers, gaming consoles, and connected devices. You will collect and manage live event telemetry data, allocate resources and manage the video encoding process. You will perform routine quality assurance checks on live streams and troubleshoot technical issues as they arise. You will be responsible for multitasking across technical and non-technical skill sets in a high capacity and high pressure environment on a daily basis.
Position will have a rotating schedule including extended hours on nights, weekends, and holidays.
Responsibilities
• Compile and maintain the live event streaming schedule for WatchESPN/ESPN3 and its International versions
• Manage the day-to-day operational workflow for Iive-event and on demand streaming
• Execute defined processes to validate the quality and availability of live and on demand streams
• Provide Tier I/II support, responding to escalations from MVPDs, Vendors, and internal teams
• Collect and analyze real-time player and distribution system performance data, identify areas for improvement and provide recommendations for action
Basic Qualifications
• A minimum of 2 years of experience in the realm of transcoding baseband video to multiple digital formats
• Strong knowledge of network protocols (TCP/IP, DNS, etc.)
• Experience with programming languages and web technologies including: PHP, Perl, HTML, JavaScript, CSS, XML, etc.
• Exceptional troubleshooting skills
• Strong organizational, multi-tasking and communication skills
• Proven troubleshooting, analytical, and problem solving skills
• Independent, self-starter, and a team player
Required Education
• Bachelor's Degree in Computer Science or equivalent work experience
Company Overview
At Disney, we're storytellers. We make the impossible, possible. We do this through utilizing and developing cutting-edge technology and pushing the envelope to bring stories to life through our movies, products, interactive games, parks and resorts, and media networks. Now is your chance to join our talented team that delivers unparalleled creative content to audiences around the world.
Additional Information:
ESPN is an equal opportunity employer - Female/Minority/Veteran/Disability/Sexual Orientation/Gender Identity. Our goal is to create an inclusive workplace for all.