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Guest Services Supervisor
Dolby Theatre
Hollywood, CA
Uh oh, this posting was removed on 8/28/2017 9:06:00 AM PST
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The Guest Services Supervisor will lead a team of Guest Services Associates and will perform the following duties:
Essential Job Duties:
•Supervise guest service associates (deployment assignments, coordinates breaks for staff members, leads staff in ingress and egress practices.)
•Direct staff, including the critique of uniform, appearance and posture.
•Strong sense for customer service; the ability to put a guest's needs first and resolve conflict.
•Leads staff in pre-event meetings by being prepared and knowledgeable regarding events.
•Act as liaison for guest services staff, Guest Services Manager, and other management personnel.
•Maintain order and ensure adherence to safety rules.
Non-Essential Duties:
•Maintain the theatre's appearance and reputation; makes suggestions for ways to improve theatre operations.
•Other duties as assigned.
Knowledge, Skill and Experience:
•Strong communication skills are essential.
•Have an outgoing and friendly nature,
•Strong professional integrity and dependability.
•Strong customer service skills.
•Work effectively with other facility departments as needed, including housekeeping, production, catering, etc.
•Celebrates diversity in the workplace, both amongst their colleagues and within the audiences we serve.
Other Skills and Abilities:
•Must be willing to work a flexible and irregular schedule (including evenings, weekends and holidays.)
•Must be able to stand for extended periods of time.
•Ability to lift-up to 25 lbs.
•Must be 21 years or older.
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Theater/Live Events Category
Search for Guest Services Supervisor jobs in Hollywood-CA
The Guest Services Supervisor will lead a team of Guest Services Associates and will perform the following duties:
Essential Job Duties:
•Supervise guest service associates (deployment assignments, coordinates breaks for staff members, leads staff in ingress and egress practices.)
•Direct staff, including the critique of uniform, appearance and posture.
•Strong sense for customer service; the ability to put a guest's needs first and resolve conflict.
•Leads staff in pre-event meetings by being prepared and knowledgeable regarding events.
•Act as liaison for guest services staff, Guest Services Manager, and other management personnel.
•Maintain order and ensure adherence to safety rules.
Non-Essential Duties:
•Maintain the theatre's appearance and reputation; makes suggestions for ways to improve theatre operations.
•Other duties as assigned.
Knowledge, Skill and Experience:
•Strong communication skills are essential.
•Have an outgoing and friendly nature,
•Strong professional integrity and dependability.
•Strong customer service skills.
•Work effectively with other facility departments as needed, including housekeeping, production, catering, etc.
•Celebrates diversity in the workplace, both amongst their colleagues and within the audiences we serve.
Other Skills and Abilities:
•Must be willing to work a flexible and irregular schedule (including evenings, weekends and holidays.)
•Must be able to stand for extended periods of time.
•Ability to lift-up to 25 lbs.
•Must be 21 years or older.
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