Leadership Development Manager, Disney University
Disney Parks & Resorts
Lake Buena Vista, FLThis was removed by the employer on 5/22/2017 9:58:00 PM PST
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Full Time Job
''We make magic.'' That's our motto at Walt Disney Parks and Resorts. And it permeates everything we do. At Disney, you'll help inspire that magic by enabling our teams to push the limits of entertainment and create the never-before-seen!
The Disney University is currently seeking a talented leadership development professional to fill a full-time salaried role in Orlando, FL. The Learning and Development Manager's main responsibilities span the areas of learning strategy, client consulting, and facilitation/operational aspects. The role is responsible for consulting with clients (HR Business Partners and business leaders) to provide learning and development solutions that align to business strategy and drive organizational improvement for teams, business units, and individuals.
Responsibilities
Learning Strategy
• Partner with clients to develop learning strategies to build capabilities and engagement that drives performance and results
• Apply learning theory/models, benchmark best practices/trends, and maintain knowledge of cutting-edge approaches in order to deliver learning solutions that drive lasting impact.
• Ongoing assessment of needs and prioritization of initiatives and projects for client(s) and business unit
• Conduct needs analysis, identify performance gaps, and provide appropriate recommendations for learning solutions.
• Maintain a high level of understanding and knowledge of client's business strategies; support these strategies by developing comprehensive learning and development plans that align with the client's goals and objectives.
Client Consulting
• Act as learning and development point of contact for HR Business Partners and clients, and consult with clients to develop learning strategies which supports business and organizational goals
• Provide leadership development through intact and programmatic experiences that ensures transfer and integration of learning
• Understand and measure organizational readiness for comprehensive learning and development strategies within the client's business area.
• Guide HR Business Partner and other key partners in understanding the learning progression, and help them appreciate and support the 70/20/10 model of development.
• Rigorously keep up with consulting/training industry trends to provide effective and meaningful learning solutions to client groups.
• Cultivate and maintain strong relationships across the HR and business community
Facilitation and Operational Aspects
• Facilitate leadership development content in the subject area assigned by the leadership team or client need. These classes may include (but not limited to): coaching, communication skills, heritage/history, project management, etc. Facilitation of classes may also span both the client and segment needs.
• Facilitation and tailoring of classes for meetings or intact teams
• Maintain an active knowledge of the subjects taught and stimulate enthusiasm for those subjects
• Design or provide additional tools and resources that support development beyond formal training, which may include relationship- or on-the-job experiences and resources that drive development and the transfer of learning.
• Understand and utilize various participant learning styles in order to facilitate the best teaching and learning situations
• Plan each class, both as to content and method, to make each class minute meaningful
• Demonstrate a genuine concern for each participant's learning environment
• Maintain a high level of expertise on Disney University's products and services
• Identify and organize Disney University resources needed to support work.
Basic Qualifications
• 3 – 5 years of progressive experience in performance consulting, training, learning and development, organizational development, and/or team development.
• Strong project management/consultant skills and prioritization/organization skills for fast-paced environment.
• Experience working internally for a Fortune 100 company is highly preferable.
• Understanding and experience applying a variety of development approaches that span formal training, relationship-based, and experience-based development (70-20-10 model of development).
• Proven experience in a corporate environment consulting with clients about learning and development strategies (contracting, needs analysis, and action planning) and adjusting content to meet the needs of the learners.
• Proven experience working with all levels of leadership
• Ability to facilitate highly complex content and agendas, adapting approach and style to a variety of audiences
• Strong partnering skills
• Demonstrated coaching and leadership skills
• Demonstrated strong written and verbal communication skills
• Demonstrated problem solving and decision making skills
Preferred Qualifications
• Extensive experience in a large company setting of learning and development or performance consulting
• Extensive knowledge in training and development models, adult learning theory or instructional design
• Strong knowledge of the Theme Parks organization
Required Education
• BA/BS in Instructional Systems Design, Psychology, Performance Consulting, Training/Curriculum Development, Communications, or related field required.
Preferred Education
• MA/MBA/MS preferred in Industrial Psychology, Organizational Behavior/Psychology, Organizational Development/Effectiveness.
• Formal certification/education/experience in applying ADDIE or related learning models, adult development theory, or curriculum development desired.
Company Overview
The Walt Disney Company is a world-class entertainment and technological leader. Walt's passion was to continuously envision new ways to move audiences around the world-a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences - and we're constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity you've been looking for.
''It takes people to make the dream a reality.'' Walt was on to something when he said that, and it continues to ring true today. No matter the stage in your career, being a part of Walt Disney Parks & Resorts means being a part of a team where you help bring innovation to life through unsurpassed products, services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.
Additional Information:
This position is a legal entity of Walt Disney Parks & Resorts, an equal opportunity employer.