Transmission Operator Media Specialist
Deluxe Entertainment
Burbank, CAThis was removed by the employer on 8/27/2014 1:37:00 PM PST
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Full Time Job
Deluxe Media Management, Inc. leads the advertising and entertainment industries with innovative supply chain solutions that help market, enrich, and enable media distribution to all platforms and all consumers throughout the world. Deluxe Media Management, Inc. is a global company with presence in 6 countries. Our clients include the major Hollywood studios as well as a growing number of on-line retailers.
We currently have an opening for a Transmission Operator Media Specialist. This position will be located in Burbank, CA.
Primary Responsibilities
• Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
• Perform or direct revision, repair, or expansion of existing programs to increase operating efficiency or adapt to new requirements.
• Correct errors by making appropriate changes and rechecking the program to ensure that the desired results are produced.
• Manage and communicate with internal clients regarding the ingoing and outgoing transmission of visual and audible media content components over various electronic distribution systems to customer sites, including creating final deliverable packages, manipulating Extensible Markup Language (XML), using compression software (TAR-Tape Archive, ZIP) and creating message-digest algorithm 5 (MD5) checksums.
• Use knowledge of and experience with the following web-based tools and software to perform duties: Aspera Point-to-Point, Signiant Console, (FTP) File Transfer Protocol, and SmartJog.
• Use knowledge of and experience with Aspera Faspex to: a.) create new temporary accounts for clients to transmit content using Aspera Crypt to decrypt files which use a password generator to encrypt files, b.) monitor client's activity using the Aspera Console and Aspera email logs, and c.) monitor bandwidth speed for prioritizing and analyzing transmission issues.
• Use Signiant Console to: a.) monitor deliveries; b.) troubleshoot and escalate technical issues; c.) set the bandwidth of the Signiant jobs in order to prioritize and load balance the Signiant servers; d.) identify, analyze and document issues and develop resolutions, and e.) monitor resolution efforts and track successes.
• Use knowledge of and experience with SmartJog to determine how to and when to use SmartFolders vs. using manual sends; and monitoring the SmartJog console in order to prioritize and load balance multiple SmartJog servers.
• Format hard drives and change their formatting based on client's needs.
• Utilize and monitor production database and entering data as necessary to track progress.
• Identify, analyze, and document technical issues and escalate for immediate resolution.
• Identify non-technical issues regarding transmissions to senior operators/supervisors and escalate for immediate resolution.
• Identify, analyze, document, and communicate information to resolve issues.
Qualifications
The ideal candidate will possess the following knowledge, experience, and skill-set:
• Must have a BS in any field and 2 years' experience in the job offered.
If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team!
We offer a competitive salary and great benefits, including 401(k) and tuition reimbursement. Please visit our website to view additional positions and for more information on our company . NO PHONE CALLS OR DROP OFFS PLEASE. EOE M/F/D/V