Technical Services Coordinator
Deluxe Entertainment
Burbank, CAThis was removed by the employer on 5/9/2014 5:34:00 PM PST
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Full Time Job
Deluxe Media (DM) is a leading supplier of DVD, Blu-ray, BD Live, and digital distribution post production services, including subtitling and localization, theatrical dubbing services, video compression, encoding, authoring, menu design, bonus content production, audio, and network services. DM is a global company with presence in 6 countries. Our clients include the major Hollywood studios as well as a growing number of on-line retailers.
We currently have openings for Technical Operations Specialists. The positions are located in Burbank, California.
Primary Responsibilities
• Assist/work with various teams to create, track and implement timelines for projects and communicate/manage client deliverables
• Assist development and operations teams by performing various technical operations functions as assigned/trained
• Create or update reports/presentations by collecting data from various sources (including SQL queries on databases) and enter into spreadsheets/other systems as needed. This may include weekly progress status reports, asset tracking/consolidation reports, priority list updates, internal project task list, etc.
• Serve as primary client liaison for assigned clients & provide regular status updates on projects/tasks
• Perform data entry (and modifications) into/on databases
• Save and upload project-relevant documents into database. This may include purchase orders, approval notices, shipping notices, etc.
• Prepare and send internal communications to other departments regarding project specs, revisions, and approvals
• Perform database/platform/product testing and provide relevant feedback regularly. Enter and work with bugs in a bug tracking systems
• Other operational/technical duties as assigned
Qualifications
The ideal candidate will possess the following knowledge, experience, and skill-set:
• BA or BS degree required
• 1-2 years post-production or account coordinator experience preferred, but entry-level candidates will be considered
• Must have good interpersonal skills
• High level of proficiency in technology & computers is critical
• Must be highly organized and able to work in a fast-paced, small team environment performing a wide range of tasks
• Must possess knowledge/capability to be able to pick up (with training) a wide variety of technical skills - SQL queries, databases, file transfer systems, A/V encoding etc.
• Individual must also be able to work independently within their own process
• Ability to apply common sense understanding to carry out instructions furnished in written, verbal, or diagram form
• Flexibility to work extended hours and/or weekends to meet project deadlines
If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team!
We offer a competitive salary and great benefits, including 401(k) and tuition reimbursement. NO PHONE CALLS OR DROP OFFS PLEASE. EOE M/F/D/V