Data Center Manager
Deluxe Entertainment
Burbank, CAThis was removed by the employer on 5/19/2015 11:36:00 AM PST
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Full Time Job
We currently have an opening for a Data Center Manager. This position will be located in Burbank, CA.
SUMMARY:
Responsible for managing Deluxe's data center and delivering the operational integrity, performance, reliability, security, cost optimization and process agility needed to deliver services to Deluxe's businesses units & customers.
RESPONSIBILITIES:
• Availability management. Ensuring that agreed SLAs are maintained and improvement actions, if required, are defined and executed.
• Capacity management. Managing the availability of sufficient data center infrastructure capacity to meet business requirements. This entails forecasting and active management and monitoring of resource utilization and technical on-boarding of all new tenants and workloads coming into SDC.
• Compliance/Security. Management of annual general IS testing for Sarbanes Oxley compliance. Maintain security documentation, configuration and testing.
• Assuring deep data collection and performance analysis on all production environments and workloads; assuring high quality data flows needed for metrics and SLA management.
• Managing physical deployment of all systems.
• Contributing to ongoing enhancement, integration, and productivity improvement for Deluxe's operating model.
• Define, and develop optimized network monitoring systems; Develop automated methods to mitigate and remediate network events; Analyze data to diagnose and identify root causes to network and systems issues; be an active participant in deep technical discussions.
• Maintains efficiency by defining, delivering, and supporting strategic plans for implementing all information technologies.
• Completes projects by coordinating resources and timetables with all stake holders.
• Provides excellent level of support for both internal and external clients.
• Responsible for day to day operations, maintenance, upgrades and uptime for all infrastructure components and application hosted in the data center.
• Documents operational procedures and creates enforceable policies to streamline data center operations.
• Responsible for building resiliency strategies by implementing high availability, disaster recovery back-up procedures, information security and control structures.
• Accomplishes financial goals by controlling cost, forecasting requirements; developing shared cost models/allocations; preparing budgets; scheduling expenditures; analyzing variances and initiating corrective action.
• Maintains quality service by establishing and enforcing organization standards. Aligning processes with department goals. Review information and take corrective action to maintain service levels and deliverables.
• Creates, documents and maintains policies, procedures, risk mitigation assessments to comply with security standards.
• Maintains professional and technical knowledge by completing all required corporate IT training, attending educational workshops and learning new technologies.
• Performs other related duties and participates in special projects as assigned.
QUALIFICATIONS / REQUIREMENTS:
• Bachelor or Master's degree in a technical discipline with 15 years or more of relevant work experience with 3-5 years of direct supervisory experience managing a team.
• Able to apply broad work experience and knowledge when analyzing complex problems. Must be able consistently identify critical elements, variables and alternatives to develop solutions.
• Must be able to organize/prioritize existing resources and incorporate new information, as needed, to implement the most effective solutions. Able to communicate clearly and courteously with those who need to know of decisions/actions/problems.
• Microsoft Server technologies including Windows server 2008 R2 and above.
• Microsoft server products including IIS, SQL, SCOM and SharePoint.
• VMware technologies, ESX, VMware HA and SRM.
• Virtualization technologies including ESXi, Horizon, vCenter Operations management.
• Networking technologies, mainly Juniper.
• Server and storage Hardware.
• Cloud computing such Microsoft Azure or AWS, openStack.
• Storage technologies including FC and NFS.
• HA and DR strategies.
• Backup strategies.
• 3PAR SAN storage.
• EMC Isilon and Avamar Backup.
• Nutanix and Tintri converged platforms.
• Cisco UCS and HP Blade center chassis.
• VMware Distributed virtual switch.
• VMware monitoring and capacity planning.
• General understanding of transcoding and render technologies including Nuke, Houdini, RenderMan, Cube, Rohzet, Digital Rapids.
• General understanding of WAN acceleration and Media file transport technologies.
• Must have excellent communication skills with ability to state messages in a clear manner by using language that is easy for others to understand.
We offer competitive pay and benefits program, including: medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe Entertainment Services Group Inc. is an Equal Opportunity Employer.