Client Services Representative
Deluxe Entertainment
Hollywood, CAThis was removed by the employer on 7/23/2014 12:36:00 PM PST
Not to worry we have many other jobs on the site;
Browse all jobs
Browse the Post Production Category
Search for Client Services Representative jobs in Hollywood-CA
Search all Client Services Representative postings
Full Time Job
We currently have an opening for a Client Service Representative. This position will be located in Hollywood, CA.
Summary:
This position provides service for the clients and employees. They must also maintain the cleanliness and organization of the front office, kitchen and lobby areas. Strong interpersonal skills and the ability to interact politely with clients both in person and over the phone is required.
Responsibilities:
• Answer multi-line switchboard directing calls appropriately and taking accurate messages.
• Screen and announce calls to Directors and Sales personnel.
• Determine when calls should be directed to voicemail.
• Status callers on hold within a respectful timeframe and offer an alternative such as voicemail.
• Keep track of clients in the facility, where they are located during sessions so as to facilitate incoming calls to them as needed; learning their names and addressing them by them whenever possible.
• Be constantly aware of the front lobby. Every person that enters should be greeted verbally or by a smile if you are on a call. Couriers and delivery personnel should be politely stopped and directed to the vault.
• Plan and purchase food for client breakfasts and snacks.
• Maintain and stock kitchen with supplies.
• Assist in preparation for client luncheons and meetings.
• Accurately order meals for clients and employees while tracking receipts for Accounts Payable and Billing Department.
• Monitor the bays for overall tidiness and upkeep, as well as maintain office supplies for client and talent use.
• Assist Office Manger with duties as needed.
Requirements:
• Some college preferred.
• 1-2 years customer service/receptionist experience.
• Proficient with Word and Excel
• Strong administrative skills.
• Highly organized and detailed oriented.
• Ability to learn Xytech basics including schedule view.
Deluxe Entertainment Services Group, Inc. is an Equal Opportunity Employer.