Senior Account Manager
Deluxe Entertainment
Burbank, CAThis was removed by the employer on 5/15/2017 12:36:00 PM PST
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Full Time Job
We currently have an opening for a Senior Account Manager. The position will be located in Burbank, CA.
Primary Responsibilities
• Develop and maintain relationships with customers/clients to their satisfaction.
• Create, maintain and communicate to client project timelines and budgets.
• Prepare and communicate pricing quotes and estimates with client.
• Manage client change orders by negotiating deliverable due dates between clients and internal departments, balancing internal capacity with external demands and expectations.
• Working with Account Managers and Account Coordinators to ensure day to day production is running effectively.
• Ensure Account Managers and Account Coordinators maintain a current and accurate understanding of all work-in-progress initiated.
• Provide regular guidance to teams to ensure daily objectives are being met, both with internal operation teams and client requests.
• Ensure deliverable due dates are reached on time and within budget.
• Proactively identify potential issues/problems with project in process, formulate response and solution and communicate back to client.
• Communicate regularly with client regarding project performance metrics.
• Initiate corrective action process as needed. Create policies and procedures to improve quality of deliverables in the future.
• May be responsible for educating and advising client about new services offered.
Qualifications
The ideal candidate will possess the following knowledge, experience, and skill-set:
• BA or BS degree preferred.
• 3+ years' of experience working with clients in the entertainment industry; traditional post production background helpful.
• Experience managing multiple direct reports
• Excels at operating in a fast-paced environment
• Solid technical understanding of the television distribution industry helpful.
• Must have strong interpersonal and communication skills.
• Must be able to juggle multiple priorities and solve problems involving several concrete variables in standardized situations.
• Strong PC skills, including experience using MS Office.
• Superior written and verbal communication skills required.
• Works well in a team environment.
• Must be flexible to work extended hours and/or weekends to meet project deadlines.
If you're an independent thinker with a high level of ingenuity and the above qualifications, then we'd like you to join our team!
We offer a competitive salary and great benefits, including 401(k) and tuition reimbursement. Please visit our website to view additional positions and for more information on our company . NO PHONE CALLS OR DROP OFFS PLEASE. EOE M/F/D/V