Manager, Data Operations
Deluxe Entertainment
Burbank, CAThis was removed by the employer on 10/4/2016 12:35:00 PM PST
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Full Time Job
We are looking for a manager to join the Data Operations team and provide leadership to the operational staff. All data entering or leaving the mastering facility is the responsibility of Data Operations; The department must ensure that all security protocols
are followed, and ensure that 100% accuracy is maintained for all data deliveries.
PRIMARY RESPONSIBILITIES:
• Manage a team of highly skilled data operators
• Coordinate all shift schedules to ensure adequate operator coverage 24x7x365
• Partner with Engineering to coordinate system downtime and maintenance.
• Communicate and collaborate with management from other departments
• Report and advise upper management on issues or potential improvements
• Attend various interdepartmental meetings and pass pertinent information along to data management/operations
• Perform workflow assessment before deployment
• Produce high-quality documentation and provide training for all new software, procedures, and workflows
• Collaborate with department leads both globally and locally to implement new workflows
• Ensure all security protocols are followed by data operations
• Ensure the SAN is healthy and all data is properly archived
• Ensure 100% accuracy for all data deliveries
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience.
KEY FACTS/STATISTICS:
The person in this role will be responsible for managing the day to day operations of the data department. They will need to be on-call to provide limited engineering-level assistance and troubleshooting.
THE PERSON
What skills, knowledge and personal characteristics does the jobholder need to have in order to achieve satisfactory performance in this position? Please remember to separate these into 'essential' criteria for the job and 'desirable' criteria that would enable
the jobholder to achieve enhanced performance in the job
Essential Desirable
Level of Education Bachelor's degree in computer-related field NA
Work Experience 3 years of technical experience
The role will involve working with a wide variety of hardware and software, and the candidate should be able to learn and adapt as necessary.
Successful candidates will have experience within a similar post production finishing or digital cinema environment and should be used to working to tight deadlines while producing a high quality work.
Working knowledge of industry standards, solid technical comprehension of data management and transmission is essential. Management experience in this or any other field would be an advantage.
Knowledge & Skills - Strong attention to detail
- Good analytical skills. Ability to grasp concepts and make them easily understandable in text and pictures
- Strong troubleshooting skills and maintenance experience for both hardware and software
- Strong knowledge of networking, high speed transfer protocols
- Exposure to a variety of enterprise storage systems
- Strong knowledge of physical media formats: partition types, formatting types, block sizes, speeds
- Extensive command line Linux experience
- Knowledge of digital cinema workflows, standards, and toolsets
- Proven experience in a similar technical environment
- Linux sysadmin experience
- Knowledge of programming (Python)
Competencies - Ability to multi-task
- Highly diligent approach to work is essential due to the technical nature and importance of output from this department.
- Ability to work to strict deadlines
- Ability to handle high pressure situations and sensitive information - Ability to prioritise and manage workload both personally and for your team
Circumstances
(Distance to office, required start date, ability to travel, work weekends etc.) - To work hours as required, on-call
- Salary position
(Mon-Fri 9am to 6pm) - Based in Burbank
We offer competitive pay and benefits program, including: medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe Entertainment Services Group Inc. is an Equal Opportunity Employer.