International Studio/Exhibitor Support Associate
Deluxe Entertainment
Burbank, CAThis was removed by the employer on 8/6/2015 3:35:00 PM PST
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Full Time Job
The International Studio/Exhibitor Support Associate's primary role will be servicing key orders by monitoring the different ways in which key orders are submitted to Deluxe - excel spreadsheet, XML Automated Feed, manual email, phone, etc. Other responsibilities include, but are not limited to:
• Assist with fulfilling key requests as directed by KDM supervisory staff
• Prioritize key requests based on internal protocols and clients' respective business rules
• Communicate internally with Operations Teams to coordinate workflow and with other Deluxe Teams regarding escalation.
• Communicate with clients both locally and in foreign territories to clarify the specifics of a request
• Provide status updates/reporting to management
• Working as backup with other Operations Teams for Digital Cinema Servicing (Exhib Supp, TDL, Recovery, Shipping, etc.)
• Assist with special projects as assigned
Requirements
The International Studio/Exhibitor Support Associate must have a great attention to detail, be able to work in a growing and fast-paced environment with a positive attitude. Being able to multi-task and communicate clearly, along with possessing the ability to work well within a team atmosphere is a must. Experience with F.L.I.C.S, Alchemy, Microsoft Office Suite (Outlook, Excel, Word, etc.), Firefox, and Internet Explorer is highly preferred, as these systems are used on a daily basis. College degree preferred.
Overtime may be required when necessary
Non-exempt status
We offer competitive pay and benefits program, including: medical, dental & vision coverage, vacation & sick leave, 401(k), and more.
Deluxe Entertainment Services Group Inc. is an Equal Opportunity Employer.