Production Services Manager
Corbis
Seattle, WAThis was removed by the employer on 5/29/2015 12:19:00 PM PST
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Full Time Job
About the Position
The role of the Production Services Manager is to oversee the production of digital media in local and remote offices ensuring that content meets standards, appears on-line with all pertinent information and in a timely fashion. This position is responsible for employee goal setting and reviews, and facilitating meeting production targets. Additionally, this position will work to manage and improve production data tracking against yearly production plans.
Key Responsibilities
Team Management
• Manage direct personnel in multiple locations.
• Develop goals for direct reports and track progress against goals to achieve department objectives.
• Fashion appropriate tracking and performance metrics that encourage team work.
• Develop and administer performance reviews.
• Lead, mentor and coach direct reports on performance and personal career development.
Training and Organization Administration
• Perform worldwide training on proprietary data warehouse system and company procedures
• Conduct knowledge transfer and training of end-users, including sharing best practices.
• Lead the production and revision of department procedure documents and provide means to disseminate information to operations worldwide.
• Create and manage SharePoint sites for multiple departments, monitoring usage reports and troubleshooting issues.
• Participate in the development and enhancement of core systems to improve ability to track production data.
• Facilitate blueprinting and design sessions to create functional requirements.
Collection Management and Reporting
• Track weekly production against the worldwide production plan and report on progress.
• Create, implement and adjust worldwide workflows and reporting methods to meet business needs.
• Create and update accessible visual reports to identify and demonstrate capacity, progress and any production bottlenecks.
• Lead WPR (Worldwide Production Report) meetings for Image Operations and generate email updates for senior leadership
• Develop and perform searches for content which has fallen outside of established workflows.
• Maintain knowledge of content in and awaiting production and act as point of contact for related queries.
• Uphold quality standards within collection and ensure timely publishing of content.
• Use Media Management database(s) to track the creation and storage of digital intellectual property within Corbis.
• Resolve problems arising from the local production process as well as resolution of advanced issues arising from photographer and/or editing feedback.
• Act as expert within department regarding decisions for legal issues within the collection.
• Identify and manage clean-up of imaging and non-keyword metadata issues.
• Collaborate with other departments to continually improve systems, reports, and increase efficiency.
Qualifications and Experience
• 5-8 years team management experience required; project management experience preferred
• Bachelor’s Degree required; Photography, Visual Communications, Graphic Arts or related field
• Excellent record keeping skills and habits, strong attention to detail.
• Solid computer experience with proficient skills in Microsoft Office applications (Word, Excel, SharePoint)
• Ability to work effectively with staff in other departments.
• Ability to perform well under the pressures of tight deadlines.
• Ability to work independently and to be self-managed and self-motivated.
• Ability to manage multiple tasks simultaneously and effectively manage time.
• Good communication skills, listening as well as oral and written proficiency.
• Familiarity with relational databases.
• Experience working in a picture environment such as a publisher, photo research group, or stock photo agency.