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Media Support Specialist
Confidential
Englewood Cliffs, NJ
Uh oh, this posting was removed on 7/6/2015 9:06:00 AM PST
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The Media Support Specialist position is responsible for providing operational and technical support for the Media Operations Group. The main objective is to build digital workflows and ensure that all content processed by the 24/7 Media Operations Group is prepped, QC'ed, and fulfilled on time and in the proper specification for the digital distribution outlet. The second objective is providing operational and customer support for the portfolio of applications and products used for file-based digital workflows including video editing, transcoding, digital file delivery, and live streaming. This person will also work directly with operations to provide strategic recommendations, and lead deployments of identified solutions. - - This is a role that combines broadcast engineering, information technology, and digital media. An ideal candidate will have a background in Computer Science, Information Systems, or New Media. This person will like to operate in a fast paced environment, enjoy interacting with customers, and willing to tackle unique challenges head-on. -
Building digital media and transcode workflows.
Managing file archiving on the working environment and long term storage.
Teaching and training operators on new processes.
Troubleshooting technical issues related to all workflows; transcoding, editing, delivery.
Comprehensively track and reconcile technical issues.
Compiling and maintaining technical specifications for all workflows.
Manage technical projects.
Work with operations to resolve workflow issues.
Provide Technical and Operational support of edit stations/rooms to ensure that they are laid out in the proper specification.
A minimum of 1 year of experience in either a broadcast operations or post-production environment
A minimum of 1 year of experience on Non Linear Editing Systems (specifically Avid, Final Cut Pro, and Premiere)
Must have experience with digital media workflows - Transcoding and digital file delivery.
Must have experience with digital media files and codecs - Quicktime, MXF, XDCam, DNxHD, ProRes.
A minimum of 1 year of experience in a customer facing role
A minimum of 1 year of experience of all Microsoft Office applications (including Outlook, Word, Excel)
• Willingness to travel and work overtime, and on weekends with short notice
• Must be willing to work in Englewood Cliffs, NJ
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the US
• Must be 18 years or older
• Must be willing and able to work on any shift including, overnights, swing, or weekend.
Desired Characteristics
An individual with a very strong desire to learn, take on new technologies and challenges, & teach others
Familiarity with digital media file types - Quicktime, MXF, MPEG, Mp4 etc.
Familiarity with digital media workflows - Transcoding and digital file delivery
Experience working with live video media and media files including streaming and transcoding technologies
Knowledge of various digital delivery methods, ftp, UDP, Signiant and Aspera
IT experience in any capacity. Understand of scripting
Must be willing and able to work on any shift including, overnights, swing, or weekend
Ability to learn quickly and find answers via alternative means (blogs, forums, Google)
Experience supporting customer workflows through operations team and/or help desk
An individual with a very strong desire to learn, take on new technologies and challenges, & teach others
Experiencing working in a team environment
Able to multi-task and make effective decisions in a high pressure deadline driven environment
Strong communication skills and ability to interface with multiple departments, clients, and vendors
Don't worry we have a lot of jobs on the site like this one;
Browse all jobs
Browse the Broadcasting/Sound/Music Engineering Category
Browse the IS/IT Category
Search for Media Support Specialist jobs in Englewood Cliffs-NJ
The Media Support Specialist position is responsible for providing operational and technical support for the Media Operations Group. The main objective is to build digital workflows and ensure that all content processed by the 24/7 Media Operations Group is prepped, QC'ed, and fulfilled on time and in the proper specification for the digital distribution outlet. The second objective is providing operational and customer support for the portfolio of applications and products used for file-based digital workflows including video editing, transcoding, digital file delivery, and live streaming. This person will also work directly with operations to provide strategic recommendations, and lead deployments of identified solutions. - - This is a role that combines broadcast engineering, information technology, and digital media. An ideal candidate will have a background in Computer Science, Information Systems, or New Media. This person will like to operate in a fast paced environment, enjoy interacting with customers, and willing to tackle unique challenges head-on. -
Building digital media and transcode workflows.
Managing file archiving on the working environment and long term storage.
Teaching and training operators on new processes.
Troubleshooting technical issues related to all workflows; transcoding, editing, delivery.
Comprehensively track and reconcile technical issues.
Compiling and maintaining technical specifications for all workflows.
Manage technical projects.
Work with operations to resolve workflow issues.
Provide Technical and Operational support of edit stations/rooms to ensure that they are laid out in the proper specification.
A minimum of 1 year of experience in either a broadcast operations or post-production environment
A minimum of 1 year of experience on Non Linear Editing Systems (specifically Avid, Final Cut Pro, and Premiere)
Must have experience with digital media workflows - Transcoding and digital file delivery.
Must have experience with digital media files and codecs - Quicktime, MXF, XDCam, DNxHD, ProRes.
A minimum of 1 year of experience in a customer facing role
A minimum of 1 year of experience of all Microsoft Office applications (including Outlook, Word, Excel)
• Willingness to travel and work overtime, and on weekends with short notice
• Must be willing to work in Englewood Cliffs, NJ
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the US
• Must be 18 years or older
• Must be willing and able to work on any shift including, overnights, swing, or weekend.
Desired Characteristics
An individual with a very strong desire to learn, take on new technologies and challenges, & teach others
Familiarity with digital media file types - Quicktime, MXF, MPEG, Mp4 etc.
Familiarity with digital media workflows - Transcoding and digital file delivery
Experience working with live video media and media files including streaming and transcoding technologies
Knowledge of various digital delivery methods, ftp, UDP, Signiant and Aspera
IT experience in any capacity. Understand of scripting
Must be willing and able to work on any shift including, overnights, swing, or weekend
Ability to learn quickly and find answers via alternative means (blogs, forums, Google)
Experience supporting customer workflows through operations team and/or help desk
An individual with a very strong desire to learn, take on new technologies and challenges, & teach others
Experiencing working in a team environment
Able to multi-task and make effective decisions in a high pressure deadline driven environment
Strong communication skills and ability to interface with multiple departments, clients, and vendors
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