Media Workflow Specialist
ConfidentialUniversal City, CA
Full Time Job
The Media Workflow Specialist position is responsible for providing operational, build, and technical support for the Global Media Operations Group. The main objective of this role is to onboard partners and clients from end to end, building transcode and delivery workflows in the proper technical specification for the digital distribution outlet. The second objective is providing operational and customer support for the portfolio of applications and products used for file-based digital workflows including video editing, transcoding, digital file delivery, and live streaming. This person will also work directly with operations to provide strategic recommendations, and lead deployments of identified solutions. This is a role that combines broadcast engineering, information technology, and digital media. An ideal candidate will have a background in Computer Science, Information Systems, or New Media. This person will like to operate in a fast paced environment, enjoy interacting with customers, and is willing to tackle unique challenges head-on.
Building and supporting digital media transcode and delivery workflows.
Compiling and maintaining technical specifications for all workflows.
Troubleshooting technical issues related to all digital media; transcoding, editing, delivery.
Liaising with multiple groups and external clients to investigate and identify root cause of problematic content on both receipt and delivery.
Comprehensively track and reconcile technical issues
Managing technical projects in a variety of capacities.
Working with operations to resolve internal workflow issues or implement new client requirements and standards.
A minimum of 1 year of experience in a digital supply chain, broadcast operation or post-production environment.
A minimum of 1 year of experience using non-linear editing systems (specifically Avid, Final Cut Pro, and Premiere)
Must have experience with digital media workflows - transcoding and digital file delivery.
Must have experience with digital media files and various codecs - Quicktime, MXF, XDCam, DNxHD, ProRes.
A minimum of 1 years of experience in a customer facing role
A minimum of 1 years of experience of all Microsoft Office applications (including Outlook, Word, Excel)
• Willingness to travel and work overtime, and on weekends with short notice
• Must be willing to work in Universal City, CA
• Must be willing to submit to a background investigation
• Must have unrestricted work authorization to work in the US
• Must be 18 years or older
• Must be willing and able to work on any shift including, overnights, swing, or weekend.
An individual with a very strong desire to learn, take on new technologies and challenges, & teach others
Familiarity with digital media file types - Quicktime, MXF, MPEG, Mp4 etc.
Familiarity with digital media workflows - Transcoding and digital file delivery
Past experience with content management systems
Experience working with live video media and media files including streaming and transcoding technologies
Knowledge of various digital delivery methods, ftp, UDP, Signiant and Aspera
IT experience in any capacity and an understanding of scripting.
Must be willing and able to work on any shift including, overnights, swing, or weekend
Ability to learn quickly and find answers via alternative means (blogs, forums, Google)
Experience supporting customer workflows through operations team and/or help desk
Experiencing working in a team environment
Able to multi-task and make effective decisions in a high pressure deadline driven environment
Strong communication skills and ability to interface with multiple departments, clients, and vendors
Please note that EntertainmentCareers.Net uses 'disposable' email addresses in our postings. They change frequently so do not post the contact information outside of EntertainmentCareers.Net as it will likely be invalid.
Employer will only allow resumes sent as an attachment.
Do not send in the body of the email. Apply Online