Theatre Lighting Technical Support Specialist

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Search for Theatre Lighting Technical Support Specialist jobs in Carlstadt-NJ
Title: Theatre Lighting Technical Support Specialist
Department: Engineering
Reports to: Head of Engineering

Purpose: Seeking Full Time Technical Support Specialist to assist successful theatre lighting company with installations and other technical support.

Representative Responsibilities:
• On-site installations of City Theatrical products (traveling involved)
• Troubleshooting problems over the phone
• Addressing customer/employee queries
• Some repairs and general assembly of technical parts
• Internal & external troubleshooting
• Logging technical support issues in SYSPRO

Knowledge, Skills and Abilities:
• Must be familiar with City Theatrical products/entertainment lighting (training will be provided)
• Ability to work well with others, including clients, vendors, electricians, and other technical entertainment personnel
• Technical understanding and computer skills (knowledge of SYSPRO & CRM software is a plus)
• Familiar with entertainment technology protocols
• Must be comfortable with internal troubleshooting as well as external

Education and Experience:
• Equivalent professional experience
• Experience as Master Electrician
• BFA in Theatre Technology