PM Client Services Rep
A+E Networks
New York, NYThis was removed by the employer on 10/13/2015 8:37:00 AM PST
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Freelance Job
PM Client Services Rep
A E Networks Post Production Client Services team consists of the Scheduling and Library groups; who are the first points of contact for the other A E departments and business partners when requesting services within the facility. While the Scheduling and Library groups work closely together, each group also has their own sets of operations and responsibilities. The PM Client Services Representative is trained in both areas, but will usually only be assigned to cover one area of the other during each shift. Duties include, but are not limited to:
SCHEDULING
-Session Fulfillment administration:
=Receiving vetting, assigning, and reconciling requests for internal and external session fulfillment (loading, encoding, transcoding, delivery to broadcast and non-broadcast platforms, etc.)
=Prioritizing workloads based on client needs: editor, assistant editor, and graphic designer call-outs; arranging for coverage.
=Nightly reporting on Edit room usage and technical issues
LIBRARY
-Media Asset registration and trafficking
=Physical and file-based assets
=Arranging for external shipping services as needed
=Receiving and processing nightly deliveries from the Stamford campus
=Creating and registering new media assets
Work with Scheduling to execute external fulfillment work
Required Education:
BA/BS in Communications or related field, or related vocational education
Minimum 1 year television post production scheduling experience, or similar, in a fast-paced high-volume facility
Working knowledge of post-production scheduling software, preferably Xytech Media Pulse
Maintain a professional and personable demeanor, especially under stressful circumstances, in all types of interactions (verbal, email, etc.)